Click on the link below.
It will install right over the old version just fine.
Do not allow any toolbars and do not try the automatic updates. They will want money.
Dean
Recently in Things you ought to do Category
Run Malwarebytes in Safe Mode.pdf
Use these improved instructions to fight back! This one page document is an effective method to remove those nasty popups that take over the screen and claim you are infected.
Print them out now before you are infected and keep them close to the PC.
Call me if you run into difficulty 763-360-2163.
Dean
NOTE: ZoneAlarm has changed again! From version 9.3.014 back to 9.2.057!
CheckPoint, the company that owns ZoneAlarm has changed things again!We are back to version 057 at www.filehippo.com.
If you are reading this for the first time and have not ever updated your ZoneAlarm, you should update it with version 9.2.057. My instructions will still work but the numbers should read 9.2.057 not 9.2.042.
My customers should update ZoneAlarm ASAP to avoid the automatic prompts that often confuse and mislead. This 4 page document will show you the best way. As usual, if you have questions please call. 763-360-2163.
Do NOT agree to any Trial editions. Do NOT install any Toolbars.
A "New Network Found" screen will open after the install. You need to Trust your home network.
ZoneAlarm Update May 2010.pdf
Dean
Keeping your PC Bits software up to date is very important! As clever new virus and spyware threats occur, your security software must evolve to counter them. This often means that a new version must be installed. This is different than a daily or monthly update. Daily or monthly updates are either automatic (AntiVir) or manual but are usually quick and simple. Installing a new version is a complicated process, has lots of steps, can involve uninstalling the old version and rebooting the PC.
NOTE! In the months of Nov. 2009 - Aug 2010, Many of my previous customers that brought in infected PCs had not kept their Security software Versions up to date!
Often my customers find the version update confusing and have problems after the update. Here are a few points to keep in mind during an update:
- If you see an update screen/pop-up that is new to you try checking out this blog before attempting it. I may have some help for you here that will make the process easier.
- Keep in mind that ALL your software from PC Bits is FREE! Never agree to purchase anything! Often the update will try very hard to convince you to "Upgrade" to the "trial suite", or "real time" or "automatic update" or $29.99 version. You may have to look very closely for the small print that says, "continue using the free version".
If you have any doubts about what to do, call me. 763-360-2163.
Currently you should have:
Version 10 of AntiVir (The Red umbrella)
Version 9.2.057.000 of ZoneAlarm (Firewall) **NEW**
Version 1.6.2 of Spybot Search & Destroy
Version 4.4 of SpywareBlaster **NEW**
Version 1.46 of Malwarebytes
Version 7 of Internet Explorer (XP Only)
Version 8 of Internet Explorer (Vista and Windows 7 Only)
Version 2.35.1223 of CCleaner **NEW**
I do not use Ad-Aware any more. You should replace it with Malwarebytes.
You can find the version number for most software under the HELP menu. Look for ABOUT.
For AntiVir; RIGHT mouse click on the red umbrella down by the time and choose Start AntiVir. Then look under the HELP menu for ABOUT. There is a Version tab.
NOTE: The AntiVir pop-up that tells you to Update your Version is confusing my customers. Don't try it! Call me when you can sit in front of your PC for a while and I will talk you through it.
You can download the new version from www.filehippo.com. It will first uninstall the older version, ask if it can use the old settings (YES), ask you to reboot, then ask several questions. It's best to call.
For ZoneAlarm; RIGHT mouse click on the blue Z down by the time and choose Restore ZoneAlarm Control Center. Click on Overview, then Product Info.
Malwarebytes has an About tab.
Spybot always tells you the Version number at the top of the main screen
SpywareBlaster has the version number in the bottom left corner of the main screen
Here is the document you need to install AntiVir Version 10.
Please read each instruction completely before doing it. If you have difficulty following it or find errors please email me at service@pcbitsweb.com
